Cruise - Shorebased Customer Services

Become: Cruise - Shorebased Customer Services

Educated to GCSE level or equivalent NVQ Customer Service Level 2 Recognized qualification in Travel & Tourism

About: Cruise - Shorebased Customer Services

At the heart of Crusies, contact centres make sure that our guests are taken care of from their very first call through to booking, as well as making sure that they have everything they need to enjoy the cruise of a lifetime. Cruise companies are looking for sales and service advisors.

Passionate about service - you will be central to the guest experience. You would be responsible for providing customers and travel agent partners with an exceptional standard of customer service, proactively securing bookings as well as maximising all sales opportunities. This is a fantastic chance to develop a career and customer service skills within leading global businesses.

As an inbound Advisor your role would entail answering calls from customers and travel agents, responding to consumer enquiries, converting sales, building and maintaining effective relationships, and dealing with email requests regarding product and reservations.

Source:https://www.jobtrain.co.uk/carnival/displayjob.aspx?jobid=2557